Your single source provider

Office 365, phone system, conferencing, and contact center

Total Connect Arkadin

Enjoy sharing

Arkadin is one of the world’s fastest growing Unified Communications and Collaboration Service Providers.

Total Connect Arkadin

E5 partner

Arkadin named a Skype for Business Launch Partner for new meetings and voice services in Office 365.

Total Connect Arkadin

Cloud-hosted

As a Microsoft Cloud Solutions Provider, Arkadin has thousands of users deployed across the globe.

Total Connect Arkadin

Voice expertise

Arkadin is a Microsoft Gold Communications Partner, offering core benefits and resources.

Enjoy work, enjoy life, enjoy sharing

Arkadin is the world’s expert at bringing voice to Office 365. We turn Skype for Business into a global phone, conferencing, and contact center solution – all under a single pane of glass.

Enjoy end-to-end migration and support

Simplify migration and Day 2 support by leveraging the voice experts

Migrating mission-critical business apps requires expertise in planning, preparation, and project management. We have completed 400+ voice migrations and moved 14 million email inboxes into the Microsoft Cloud.

Total Connect Arkadin

Planning

Arkadin’s project management team identifies your needs, presents you with all the available options, and thoroughly defines the project scope. Working together, we will align resources, assess the network, and build a comprehensive project plan.

Total Connect Arkadin

Day 2 support

What makes Arkadin different is our Day 2 support, which includes live, local, technical, and end-user support. Arkadin’s UC support team assists your internal IT teams with Level 2 and Level 3 escalations, involves Microsoft when needed, and manages the case until it’s resolved.

Total Connect Arkadin

Deployment

Arkadin’s service delivery team will build and configure the Office 365 tenant and voice environment to your specific needs. This includes call-flows, auto-attendants, and response groups. In addition, we migrate your existing email into the Cloud for a seamless transition.

Total Connect Arkadin

End-user training

Arkadin’s Customer Success Team provides live, end-user training on all voice-related apps. Our personalized enablement services are tailored to your end-user community. From 1-on-1 executive sessions to training for help desk attendants – your teams will have the skills and know-how to get the most out of Office 365.

“Our goal was to get all of our collaboration technologies on one platform, from one vendor and all in the Cloud. We now have one single solution that has increased internal efficiencies and made it easy for clients to work with us.”

Nic Wildeman, Partner/Strategy Director, Lionfish

“Now we have an empowering technology that allows us to work from anywhere. We’re no longer dependent on any single physical location.”

Mitchell R. Sowards, President, ENTRUST Technology Consulting Services

“The support provided by Arkadin has been brilliant, and the reassurance that they have a very impressive infrastructure in place invaluable.”

Catherine Ball, IT Manager, Tribold Ltd

One business, many benefits

Arkadin is the first service provider in APAC offering hosted telephony (offering level 6 numbers in Singapore) and Skype for Business in all regions with geo dispersal.

Arkadin is a Microsoft E5 launch partner

The new E5 license includes the core capabilities of Office 365 and introduces significant new functionality to Skype for Business:

  • PSTN conferencing, Cloud PBX, and PSTN calling plans
  • Personalized insight such as live business analytics and organizational insights
  • Data access transparency, advanced threat protection, and reduced legal and compliance risk
Total Connect Arkadin
Total Connect Arkadin

Recognized in Gartner’s Magic Quadrant for Unified Communications as a Service

Positioned as NTT Communications (Arkadin), the combined entity is one of 20 companies included with services that met Gartner’s qualification criteria for eligibility (published September 3, 2015).

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Microsoft Gold Partner and Cloud Solution Provider

As a Microsoft Gold Cloud Productivity and Gold Communications Partner, Arkadin is certified to voice-enable and support global customers on Skype for Business.

As a Cloud Solution Provider, Arkadin is your single source global provider for Office 365 licenses, phone system, contact center, conferencing, and support – on a single invoice.

Total Connect Arkadin
Total Connect Arkadin

A member of the NTT Group, one of the largest telecom companies in the world

Our clients can be assured that all their IT needs can be met through one business partner, from consultancy and architecture design to systems integration, security and Cloud services.

  • Top 3 telecom companies in the Fortune Global 500
  • 21,650 employees in 123 cities, 43 countries
  • $112 billion in revenue (2014)
  • 130 data center locations worldwide

One world, many contacts

We are global, just like our clients

Our proximity gives our service the human touch. Our mission is to increase the speed of communication, simplify the user experience, and help customers achieve more at work.

Email Arkadin

One vision, many partners

We are proud of our partners, and only work with the very best.

Contact us for a Skype for Business voice consultation